關於英文道歉信模板錦集七篇

在現在的社會生活中，需要使用道歉信的事情愈發增多，道歉信在寫作上具有一定的格式要求。你知道道歉信怎樣才能寫的好嗎？下面是小編爲大家收集的英文道歉信7篇，歡迎大家分享。

英文道歉信 篇1

Dear ______,

I am writing this letter to apologize to you for my failing to .

The reason is that ______ . I am sorry that I cannot finish in time, but is it possible that I make up the loss by ? If so, I will put everything else aside to .

I do hope that you can understand my situation and accept my apology.

Yours sincerely,

xx

英文道歉信 篇2

Dear Mr. Shen

We are sorry to learn of the unpleasant experience you had encountered during your last stay with us on Jun. 13-15, 1999 as incorrect amount was charged onto your Visa Card account, it should be RMB 6787 instead of RMB 3887.42.

We have made a full investigation into matter and regret to say that it was our staff's mistake, therefore, we ask for your kind understanding as human error is bound to creep in on occasion and accept our most sincere apologies to you in this respect.

Mr. Shen, attached is copy of your hotel bill and amended Visa Card voucher with correct amount Indicated for your reference and perusal. If you have any queries, please do not hesitate to contact Us.

Once again, our most sincere apologies and we look forward to opportunity of redeeming ourselves to welcoming you back to China World Hotel in near future.

Your sincerely

Alfred Zhuang

Front Office Manager

英文道歉信 篇3

Dear Charlie,

Kindly excuse me for my not being able to see you off at the airport this Saturday as I have promised. A major business partner of our company will be attending an important conference in Xiamen this weekend, and my boss finally chooses me to accompany him there to negotiate about a new transaction.

I have just been informed of this plan and am happy about the decisionthis is an opportunity to both display and enhance my abilities, so I am afraid I cannot be present at the airport. Pursuing study overseas is an essential step in the accomplishment of your dream.

親愛的查理,

請原諒我的不能給你送行機場這個星期六我已經承諾。我們公司的主要業務合作伙伴將出席一個重要會議在廈門這個週末,和我的老闆最後選擇我陪他去談判關於一個新事務。

我剛剛被告知這個計劃,我高興的決定是一個機會展示和提高我的能力,所以我恐怕不能到機場。追求海外留學是一個重要的一步成就你的夢想。

英文道歉信 篇4

Dear counselor, miss li:

Today, I am sending you this apology with regret and regret. I think it's really inappropriate for me to skip class. I decided not to skip class. I hereby apologize to you for the apology.

Not long ago, I entered university, I should redouble my efforts in learning, but I failed to live up to the teachers, parents and students trust, I missed a good freshman study time.

Although I did not skip school to go home, but stayed on the road to play for a long time, because of May Day, I missed three days of study time. So I wasted all my precious study time, but I didn't really want to go to school.

As for my mistakes in skipping classes, I know the teachers are very angry. The teacher carefully prepared the class, are paid hard sweat. It's a great loss to my life.

Excuse me, counselor Li, I've made a serious mistake in principle this time. An error has occurred, so I must in the next period of time to make up for.

This:

So sorry!

　　XX

　　XXXX XX XX

英文道歉信 篇5

遊客朋友們：

首先我們真心感謝桅子花開、海星以及馬來吸呀等幾位網友給我們所提的意見，今年在政府論壇上有兩封公開批評我們的帖子，說實在的，剛剛看到的時候，心裏確實是堵得慌的，不高興的，總覺得目前國內旅遊市場大環境就是這個樣子，大社不強，小社散差，從業人員服務意識、技能普遍不強等等，剛開始，我們確實給自己找了一些自我安慰的藉口。

現在再認真思考這個問題，我們覺得，做爲從業人員有責任、有義務，也必須爲遊客提供更爲輕鬆、快樂的旅遊時光。坦誠的說，今年7、8兩個暑期月份下來，在我們質檢回訪過程中，所發現存在質量問題的，遊客投訴到公司的也絕不僅此兩例。

我們總結分析下來，存在質量問題的主要是散客出遊羣體，暑期質量問題一般容易出現在車輛空調不好，某些導遊態度存在問題，以及住房條件較差等方面。目前旅行社的存在方式大體上分爲三類，一類是組團旅行社，我們**就是這樣類型的旅行社，面向終端客戶收取客源;一類是地接旅行社，主要接待外地遊客來本地旅遊;第三類是同行批發旅行社，如揚州蘇之旅旅行社，儀徵旅行社同行受制於客源量問題，收到遊客報名後，無法獨立發團，只能交給這樣的批發旅行社統一發團。這種現狀就導至了組團旅行社對散客質量的掌控從很大程度上受制於同行批發旅行社，從某種程度上來說，儀徵散客出遊，選擇哪家旅行社報名的差別是不大的，唯一的區別所在是旅行社經營者的思路，以及遇質量投訴後，規模大一些的旅行社對批發旅行社的牽制能力會更強一些，僅此兩點而已。

關乎旅遊質量還有一個很重要的點，就是導遊，景點美不美，全靠導遊一張嘴。好的導遊除了在講解上會更爲精彩外，對於遊客心理的把握能力通常也會很強，會有較強的協調溝通能力，而目前導遊的生存狀態基本上都是以兼職爲主，這種生存狀態，也從很大程度上導致了其責任心的下降，因其兼職故而也缺少有效的服務技能培訓。旅行社不是不想有自己的全職導遊，而是因爲旅遊業的季節性特別強，旺季再多導遊也不夠用，進入12月份以後的3個月淡季對於小旅行社而言，可能1個導遊都嫌多，這個微利行業人力成本應該是最大的成本了，所以這種季節性的特點也導致旅行社不敢、不能用過多的全職導遊。我們公司目前全職導遊有16名，在揚州地區算得上是規模龐大的一支導遊隊伍了，但也只能應對平常季節的客流量，遇上旺季，也只能望洋興嘆，比如貼子中所提到的西安團隊，就是一個主要由兼職導遊帶隊的團隊。

從我們自身的角度來講，我們必須認真反思這個行業，認真反思自已，如果不能真正將客戶贏這個第一戒寫到我們每個員工心裏去，**旅行社終將被市場淘汰。從上週起，我們已經開始在竭盡全力探討遊客旅遊體驗的問題，我們希望儘快將我們的'服務意識、服務技能，迅速從對人的服務，提升至對客戶的服務。我們將盡已所能去改造現有的工作流程，我們相信，從我們做起，終將能夠逐步改變旅遊業的現狀，終將實現給遊客創造輕鬆快樂時光這個最終目標。當然，接下來可能還會有質量問題出現，還會有遊客投訴，但我們會以最好的狀態，迅速處理這類的質量問題，給遊客一個儘可能滿意的答覆。

英文道歉信 篇6

Dear Sir or Madam,

I’m writing this letter to apologize to you. I’m so sorry that we made a mistake about the shipment of vacuum cleaners.

Those vacuum cleaners we sent to you were meant to be sent to European countries, but as the old worker was retired, the new one wasn’t so experienced. Besides, the model number and the price of goods in March and July are so similar that the worker mistaken them.

I am awfully sorry for this and we promise you a replacement shipment. We will also give a 10% discount to compensate.

I do apologize for any inconvenience this may cause you and I will try my best to avoid the same accident happening again.

尊敬的先生或女士,

我寫這封信是爲了向你道歉。很抱歉，我們犯了一個關於真空吸塵器的錯誤。

我們寄給你的那些真空吸塵器本來是要寄給歐洲國家的，但是當老工人退休後，新工人就沒那麼有經驗了。此外，3月和7月的商品價格和商品價格是如此的相似，所以工人弄錯了。

非常抱歉，我們向你保證要更換一批貨。我們還將給予10%的折扣以補償。

我很抱歉給您造成的不便，我將盡力避免同樣的事故再次發生。

英文道歉信 篇7

因過失或疏忽做錯了事，給別人帶來了麻煩或損失，發覺後要立即寫信給對方賠禮道歉，

這是一種禮貌。道歉信要寫得坦率，誠懇。

1、因未能踐約赴宴致歉unable to keep ones promise dear miss nancy,

much to my regret i was unable to keep my promise to attend your birthday party

last saturday, owing to the fact that my little son was suddenly taken ill early that

day.

hoping to see you y yours,

tom

親愛的南希小姐：

小兒上週六突然生病，因此未能應約赴生日宴，殊覺抱歉，希原諒，再見。